Depending on what is being ordered, our shipping methods and delivery timings are different.
We only ship within mainland UK.
All of our orders are picked and lovingly packed by us.
We charge a single flat rate for postage & packaging of £3.99 for up to 3 Small Project Pots that are shipped by Royal Mail.
These items are shipped using Royal Mail Small Parcel Service. They will be delivered as part of your normal postal service. Provided items are in stock at time of ordering, items will be packaged and posted the following working day.
Orders placed on a Saturday or Sunday will be dispatched on the next working day provided the stock is available.
Delivery will take approximately 3-5 working days.
If you would like the delivery expedited via Royal Mail, please contact us before ordering and we will be more than happy to accommodate the request.
We can ship a maximum of 3 x 100ml pots in one box for the flat rate packaging and postage charges. For more than 3 x 100ml pots, we will need to use a courier to ship them to you.
One 100ml Small Project Pot will still be shipped as a flat rate packaging & postage charge.
These will be shipped as free postage as part of normal postal service via Royal Mail.
Due to legislation, chalk paint that is above 150ml in quantity as a single item, must be shipped via a courier service. Whilst, this may not be convenient, this is unfortunately the only option available to us. If you require special instructions to be given to the courier (since a signature will be required) please contact us before placing an order.
For items that are in-stock, orders placed before noon will be dispatched with a courier the following working day. After noon, it will be the second working day.
Orders placed on a Saturday or Sunday will be dispatched with a courier on the next working day.
Please ensure that someone will be available to sign for the delivery.
It is a mandatory requirement of the courier company we use, that a contact telephone number is provided incase there are any issues shipping to the delivery address.
Two 1litre tins can be shipped under the same postage charge, if you require more than that please contact us before placing an order.
A single 1litre tin can be combined with up to 3 small project pots or one sealant or one metallic for the flat rate courier postage rate. If you require more than this, please contact us before placing your order.
Should a delivery be un-packaged and found to be damaged, please contact us within 24hrs detailing the issue and provide photo evidence of the damage. Any damaged goods will be replaced free of charge.
At this time, we cannot accept returns for purchases where you have changed your mind.